For
locations using a DMS connected to Keyloop API, this section allows you to see
when the appointment was last updated and add a refresh button to manually
update the appointment in Claire if needed.
Prerequisite
Keyloop configuration needs to have been set up in Claire.
In order to establish that connection between Keyloops and Claire, simply
contact us at
support@claireit.eu and
we will guide you every step of the way.
How it works
Once your location is configured, appointments will update
automaticaly at conditions set by our team and on the
appointment detail page a new section will be visible
as indicated by the red arrow in the image below:
Components
1. Simply click the refresh button, the data about
appointment date, interventions, car and customer will be updated in
Claire.
2. Last DMS update field shows how much time has
passed since the last time the appointment’s data was updated (i.e. 5 minutes
ago).