Enabling duplicate question
Purpose:
The
function Duplicate Question allows questions to be duplicated by mechanics. See
image below for how to do it:


Note: only dealer admin can
enable this function for dealer questions.
Steps:
Step 1
In the
hamburger menu, under the Management section,
click Control points

Step 2
Select
the question

Step 3
Simply
activate sliding toggle named Can
duplicate then click Confirm in
the top right corner.

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