Parking Gate Codes (V8)

Parking Gate Codes (V8)

This feature allows you to share gate codes through Claire's online check-in confirmation that can be sent by e-mail and/or SMS. 
Currently, the parking Gate code is ONLY visible when they are using the outdoor locker from ACCES or Sharebox.

Access

The menu is accessible in the customer communication settings page in the left menu:
Enable the setting: 'Send parking gate code in Online check-in'.
 



Parking Gate Codes Dashboard

In the menu below Communications click on Parking Gate Codes. The following dashboard will open:





Info
Info
Expired codes are cleaned up automatically.

Adding a code

Click the 'Add' button to create a new entry. A modal will appear containing the following fields:

  • Start At – Select the start date using the date picker (field is pre-filled with today's date by default)
  • End At – Select the end date using the date picker
  • PIN – Enter the PIN code

Once all fields are filled in, click 'Save' to confirm, or 'Cancel' to discard the changes.



Info
Please ensure that the date range is wider than the appointment date entered in Claire.
Alert
If the Start At is set to the same date as the customer's appointment, the customer will not be able to use the PIN code the day before their appointment. The same applies to the End Date - if the customer arrives a day after the set End At, the PIN code will no longer be valid.


Setting the Online confirmation template

Contact us at support@claireit.eu

Customer communication log

In the online check-in tab, it show that a gate pin code was sent but we do not show the code, just a sentence "Parking gate code sent".

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