Setting Parking gate codes menu

Setting Parking gate codes menu

This feature allows you to share gate codes through Claire's online check-in confirmation that can be sent by e-mail and/or SMS. 

 

Currently, the parking Gate code is ONLY visible when they are using the outdoor locker from ACCES or Sharebox.

Access

The menu is accessible in the customer communication settings page in the left menu:

 

Enable the setting: 'Send parking gate code in Online check-in'.

 

     

Parking gate codes dashboard

In the menu below Customer Comm click on Parking gate codes. The following dashboard will open:

 

 

Expired codes are cleaned up automatically.

Adding a code

Click the  'Add' button to make a new entry. When clicked a pop up will appear with the fields to enter pin code and select start/end dates (using date range picker)

 

 

Please have the date range bigger than what's entered in Claire. For example, if you entered August 12th as Start date and the customer appointment is on the August 12th, he/she will not be able to use that pin code the day before his appointment date.  Same thing for End date if he/she comes a day after.

Setting the Online confirmation template

Contact us at support@claireit.eu

Customer communication log

In the online check-in tab, it show that a gate pin code was sent but we do not show the code, just a sentence `Parking gate code sent`.

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