‌Sharebox Keylocker

‌Sharebox Keylocker

Stage 1 - Customer Dropping Key

Claire

Import/create WO and send online check-in.

Driver/Owner/Cont

Open the link in the email.
1.
2.
 
3.
 
4.
Review & Confirm

Claire

Send Email Confimation with link

Driver/Owner/Contractor:
  1. Get Online Check-in email confirmation with Link
  2. ‌Go to Keylocker
  3. ‌Open link & follow instruction
  4. Drop Key
Idea
Details page after key was dropped:


Receptionist / Mechanic:
  1. Go to Keylocker
  2. Login on Tablet
  1. Select WO
  1. Click Key icon button
  1. View Keylocker and pick-up Key
Idea
Workorder timeline after key was picked up:
 

Stage 2 - Give Key Back to Customer

Receptionist:
  1. Go to Keylocker
  2. Log on Tablet
  3. Select WO
  1. Click Key icon button and select Keylocker
  1. Enter Location ID
  1. Drop Key
Idea
Workorder timeline after key was picked up:
 

Sharebox:
  1. Send Email with Link
Driver:
  1. Open email with Link
 
 
  1. Go to Keylocker
  2. Open link & follow instruction
1.
2.
  1. Pick-up Key

Idea
Workorder timeline after key was picked up by Client:


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