Stage 1 - Customer Dropping Key
Claire
Import/create WO and send online check-in
Driver/Owner/Cont
Open the link in the email.
1.
2.
3.
4.
Review & Confirm
Claire
Send Email Confimation with link
Driver/Owner/Cont
Get Online Check-in email confirmation with Link
Go to Keylocker
Open link & follow instruction
Drop Key
Details page after key was dropped
Receptionist / Mechanic
Go to Keylocker
Log on Tablet
Select WO
Click Key icon button
View Keylocker and pick-up Key
Workorder timeline after key was picked up:
Stage 2 - Give Key Back to Customer
Receptionist
Go to Keylocker
Log on Tablet
Select WO
Click Key icon button and select Keylocker
Enter Location ID
Drop Key
Workorder timeline after key was picked up:
Sharebox
Send Email with Link
Driver
Get email with Link
Go to Keylocker
Open link & follow instruction
1.
2.
Pick-up Key
Workorder timeline after key was picked up by Client: