Purpose
The car
details ables Claire user to review all information gathered about a car.
Review car information is an important part of the Claire process.
Details
The
navigation bar:
At any
moment, you can click on any of the element visible on the header for the
element to be scroll directly to that element.
Car
details:
In it you
will find detailed customer and vehicle data.
DMS
Notes:
If
configured for your workshop, the DMS notes will be displayed in this section.
Snoozed
item:
on the vehicle, it will be
visibe below the information bar.
Pinned item
Car appointment history
In the
shop´s pass history you will find the following information. In the
header bar are:
Location: The name of the
workshop.
Date recommended for the next
interview
Under the header bar:
Name
of control/checklist performed
Number
of photos taken
Number
of critical points found
Number
of critical points approved
Number
of advice point found
Number
of advice points approved
Note
: Since version 7.10.38, appointment
that are canceled will be indicated as such.
Car
driving trend
In this
graph, you can visualize the number of kilometers traveled and see the averages
per day, month and year.
Since
V7.13, a Predicted next maintenance date is indicated. It
takes the average number of kilometers driven per day between the first and
last appointment to calculate on which date the vehicle should reach the Next
KM for maintenance.
Tyres
In this
section, you can see the tires currently on the car and in storage.
The red
trash button give the user with the receptionist role the option to remove the
set from the car.
If
the car has DBB, instead of removing the set in claire, open the DBB portal for
that car.
If the
status is ‘Car check started’, the bin button will not work.
Adding a
file
You can add
a file to the car detail page by clicking on the blue paperclip icon on the top
right corner of the page.
By clicking
on this icon you have the option to add a file.
To see if
there is a file added, see if there is a number that is behind the
paperclip icon.
To download
an added file, click on the name off the added file and you will start
downloading the file. In case you want to remove the file you added, just
click on the red trash button.
Note: The
file added in the car detail page will not be visible to
mechanics.