Reading car details

Reading car details

Purpose

The car details ables Claire user to review all information gathered about a car. Review car information is an important part of the Claire process.

Details

The navigation bar:

At any moment, you can click on any of the element visible on the header for the element to be scroll directly to that element.

Car details:

In it you will find detailed customer and vehicle data.

Afbeelding met tekst, schermopname

Door AI gegenereerde inhoud is mogelijk onjuist.

DMS Notes:

If configured for your workshop, the DMS notes will be displayed in this section.

Afbeelding met tekst, schermopname, ontvangst, Lettertype

Door AI gegenereerde inhoud is mogelijk onjuist.

Snoozed item:
 

If any intervention are snoozed
 on the vehicle, it will be visibe below the information bar.

Afbeelding met tekst, schermopname, nummer, Lettertype

Door AI gegenereerde inhoud is mogelijk onjuist.

Pinned item

Afbeelding met tekst, schermopname, wit, lijn

Door AI gegenereerde inhoud is mogelijk onjuist.

Car appointment history

Afbeelding met tekst, lijn, Lettertype, nummer

Door AI gegenereerde inhoud is mogelijk onjuist.

In the shop´s pass history you will find the following information. In the header bar are:

  • Date of the appointment
  • Location: The name of  the workshop.
  • Date recommended for the next interview
  • Current mileage
  • Mileage at the next appointment

Under the header bar:

  • Name of control/checklist performed
  • Number of photos taken
  • Number of critical points found
  • Number of critical points approved
  • Number of advice point found
  • Number of advice points approved

 

Info

Note
: Since version 7.10.38, appointment that are canceled will be indicated as such.

Car driving trend

In this graph, you can visualize the number of kilometers traveled and see the averages per day, month and year.

 

Afbeelding met tekst, schermopname, lijn, Perceel

Door AI gegenereerde inhoud is mogelijk onjuist.

Info

Since V7.13, a Predicted next maintenance date is indicated. It takes the average number of kilometers driven per day between the first and last appointment to calculate on which date the vehicle should reach the Next KM for maintenance.

Tyres

In this section, you can see the tires currently on the car and in storage.

Afbeelding met tekst, lijn, Lettertype, nummer

Door AI gegenereerde inhoud is mogelijk onjuist.

The red trash button give the user with the receptionist role the option to remove the set from the car.

 

Info

 If the car has DBB, instead of removing the set in claire, open the DBB portal for that car.

 

Alert

If the status is ‘Car check started’, the bin button will not work.

Adding a file

You can add a file to the car detail page by clicking on the blue paperclip icon on the top right corner of the page.

Afbeelding met tekst, schermopname, Lettertype

Door AI gegenereerde inhoud is mogelijk onjuist.

By clicking on this icon you have the option to add a file.

 

Afbeelding met tekst, schermopname, Rechthoek, Lettertype

Door AI gegenereerde inhoud is mogelijk onjuist.

 

To see if there is a file added, see if there is a number that is behind the paperclip icon.

 

Afbeelding met tekst, schermopname, Rechthoek, ontwerp

Door AI gegenereerde inhoud is mogelijk onjuist.

 

To download an added file, click on the name off the added file and you will start downloading the file. In case you want to remove the file you added, just click on the red trash button.

 

Afbeelding met tekst, schermopname, Rechthoek, Lettertype

Door AI gegenereerde inhoud is mogelijk onjuist.

 

Info

Note: The file added in the car detail page will not be visible to mechanics.

 

 

 


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