Location reports (V8)
Introduction
These reports will help you to visualize the overall usage of the Claire's processes at a single location. The graphs will cover many areas such as: which checklists are being used, by whom, how often, how fast, how is it translated to sales, etc.
Prerequisite
You must be a user with the Dealer admin role in order to access the location reports.
How to access the reports
In the hamburger menu, click Location Reports under Reports.
The following page opens:
Change report type
By default, the Appointments reports are selected. By clicking on the dropdown you can select the following options:
- Appointment
- Employees
- Communications
- Snooze
- Checklists
Change time period
By default, the time period is set to the last 7 days. By selecting the dropdown you can select the following options:
- Yesterday
- Last 7 days
- Last 30 days
- Last 90 days
- Custom: select a custom date range with a maximum of 90 days.
Appointments
Usage of appointment statuses
This graph shows
Daily usage of Appointment's Statuses Stacked
This graph shows
Cancellation reasons
This graph shows
Manual cancellation reasons
This graphshows
Employees
Average mechanic time
This graph shows
Average mechanic check time
This graph shows
Average Reception items
This graph shows
Average Receptionist Time
This graph shows
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