Appointment details activities log

Appointment details activities log

This feature allow you to access and review all activities happening on a appointment/workorder.

Prerequisite 

Only users with the dealer admin role can access this feature.

How to access it 

You can access the log on the appointment details page as indicated in the image below:

 

 

Reviewing it 

The activities are listed by chronological order from newest to oldest.

 

 

 

Tip: The color of the orange shopping cart selected is visible with the colour of the font.

 

 

Note: If you encounter any issue, feel free to contact us at support@claireit.eu.

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