In order to access information from tire wholesalers, a
connection can now be made between Claire and these companies: Wheel Tyre
and/or
Banden
Express.
As a result, receptionists will view in Claire what those
providers have in stock with their prices and able them to place an order
directly from Claire.
Prerequisite
An existing account with Wheel Tyre or
Banden Express that
has ordering enabled and only an authorized user can place an order, ask a
manager to contact us at
support@claireit.eu to update your user permission.
Activation
How it works
On the appointment details, when adding a replacement tire,
you'll get additional information and a new button will appear giving you the
option to order tires.
Add replacement tires
On the Add Replacement modal, additional information will be
provided:
Additional filters
Two new filters are available.
Discount Name field
If applicable, select the appropriate discount, click
here for more info.
If you hover over it, the details about delivery or pickup
and channel will appear.
On the appointment details page, after clicking the Add
button, a new grey shopping cart buttons will then appears.
Clicking on this new button, you then give you access to
place an order.
Place an order
Once you click the grey shopping cart, the modal Place order
will be displayed where you can select the quantity to order. You can enter
text in the fields Packing slip / Invoice reference that will
then be visible on the channel portal in the section called Referentie for the
order(s) placed. The field on the left will be prefilled with the EAN of
the first tire.
Once you selected a quantiy, click the Order button.
Status will load then show a checkmark, if it shows a red x contact us at
support@claireit.eu.
On appointment details page, the shopping cart buttons for
the amount of replacement tires ordered will change color:
If you hover over it, the details about delivery or pickup
and channel will appear.
If you click on it, a new tab in your browser will open to
the wholesaler's portal.
In the channel portal, the following information will appear
in the section Referentie of the order that was placed: